Real Results from Real Restaurants

See how AI-powered voice agents are transforming the way restaurants handle calls, reservations, and customer service. These are their stories.

50+
Active Restaurants
125,000+
Calls Handled
98%
Call Answer Rate
4.8/5
Customer Satisfaction

Customer Success Stories

Discover how businesses across various industries are leveraging AI voice technology

Loaded Cannon Distillery

Sarasota, FL

Restaurant & Bar

The Challenge

Loaded Cannon, a popular distillery and restaurant, was missing 40% of incoming calls during busy service hours. Staff were stretched thin between serving guests and answering phones, leading to lost reservations and frustrated customers who couldn't get through.

The Solution

We deployed an AI voice agent trained on their menu, hours, reservation policies, and frequently asked questions. The agent handles calls 24/7, takes reservations, answers questions, and seamlessly transfers urgent calls to staff when needed.

Calls Answered
98%
Up from 60%
Reservations/Month
+45%
More bookings captured
Staff Time Saved
15hrs
Per week
Customer Satisfaction
4.9/5
Post-call surveys
Before AI Agent
  • Missing 40% of calls during busy hours
  • Customers sent to voicemail, rarely called back
  • Staff interrupted constantly during service
  • Lost reservations to competitors
  • Inconsistent information given to callers
After AI Agent
  • 98% of all calls answered instantly
  • 24/7 reservation booking capability
  • Staff can focus on in-house guests
  • Capturing reservations around the clock
  • Consistent, accurate information every time
"I was skeptical at first, but the AI agent sounds so natural that guests don't even realize they're not talking to a person. We're capturing reservations at 2am that we never would have gotten before. It's been a game-changer for our business."
JM
Jake Martinez

Owner, Loaded Cannon Distillery

Implementation Timeline

1
Day 1

Discovery call & setup

2
Day 2-3

AI training & testing

3
Day 4

Phone number activation

4
Day 5+

Live & optimizing

Cassariano Italian Eatery

Venice, FL

Fine Dining

The Challenge

Cassariano, an upscale Italian restaurant, needed to maintain their high-touch customer service while handling a surge in reservation requests. Their host staff was overwhelmed, and the phone would ring constantly during dinner service, disrupting the dining experience for guests.

The Solution

We created a sophisticated AI agent with an Italian-accented voice that matches their brand personality. The agent handles reservations, special requests, dietary accommodations, and provides detailed information about their wine selection and chef's specials.

Phone Hold Time
0 sec
Down from 3+ min avg
Large Party Bookings
+60%
6+ person reservations
Host Interruptions
-85%
During service hours
ROI
12x
Monthly return
Before AI Agent
  • Hosts constantly interrupted during dinner service
  • Long hold times frustrated high-end clientele
  • Special requests often miscommunicated
  • After-hours calls went to generic voicemail
  • Large party inquiries required callbacks
After AI Agent
  • Hosts focus entirely on guest experience
  • Instant, professional call handling 24/7
  • Dietary needs captured and documented
  • After-hours reservations now captured
  • Large parties booked instantly with deposits
"Our guests expect excellence in everything we do. The AI agent represents our brand beautifully - it's warm, knowledgeable, and handles even complex requests with grace. I've had guests compliment the 'person' who took their reservation!"
MC
Maria Cassariano

Owner, Cassariano Italian Eatery

Car Zone Auto Service

Chicago, IL

Auto Service

The Challenge

Car Zone was losing potential customers because their mechanics couldn't stop working to answer phones. Calls would go unanswered during busy periods, and customers would simply call the next shop on Google instead of leaving a voicemail.

The Solution

We deployed an AI agent that schedules service appointments, provides quotes for common services, answers questions about wait times and pricing, and captures detailed vehicle information before customers arrive.

New Customers/Month
+35%
From captured calls
Appointment Show Rate
92%
Up from 75%
Revenue Increase
$8,500
Additional per month
Tech Productivity
+20%
No phone interruptions
Before AI Agent
  • Mechanics stopping work to answer phones
  • Customers calling competitors when no answer
  • Appointments made with incomplete info
  • High no-show rate without reminders
  • After-hours calls completely missed
After AI Agent
  • Mechanics focused 100% on service
  • Every call answered and converted
  • Complete vehicle info before arrival
  • Automated reminders reduce no-shows
  • 24/7 appointment scheduling
"We used to lose at least 5-10 customers a week to missed calls. Now every single call gets answered professionally. The AI even knows to ask about the car's year, make, and model, so we're prepared when they arrive. It paid for itself in the first week."
RM
Robert Mitchell

Owner, Car Zone Auto Service

La Paella Chef

Miami, FL

Spanish Cuisine & Catering

The Challenge

La Paella Chef specializes in authentic Spanish cuisine and catering large events. Their owner-chef was constantly pulled away from cooking to handle phone inquiries about catering quotes, party sizes, and menu customizations. Many catering leads were lost due to slow response times.

The Solution

We created a bilingual (English/Spanish) AI agent that handles catering inquiries, provides instant quotes for different party sizes, schedules tasting appointments, and manages the restaurant's regular reservation flow. The agent is trained on their extensive catering menu and can discuss paella variations in detail.

Catering Leads Captured
+80%
Compared to before
Lead Response Time
Instant
Down from 24-48hrs
Catering Revenue
+55%
Year over year
Bilingual Support
24/7
English & Spanish
"I'm a chef, not a receptionist! Before the AI agent, I was spending hours on the phone explaining our catering options. Now the agent handles everything - in English AND Spanish - and I can focus on creating beautiful paellas. Our catering business has nearly doubled."
CP
Chef Carlos Perez

Owner & Executive Chef, La Paella Chef

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