60%
Of Medical Call Centers Can't Find Staff
Healthcare's staffing crisis isn't coming - it's here. Call centers are struggling to hire, train, and retain phone staff while patient call volume keeps climbing.
Source: American Health Connection 2025 Industry Report
The Healthcare Phone Crisis

Your Phones Are Ringing.
Your Patients Are Waiting.
Your Staff Is Burning Out.

Every healthcare practice is facing the same impossible challenge: more patients calling, fewer staff to answer, and zero tolerance for missed calls or long hold times. The old model is broken.

The Staffing Crisis Is Real

60% of call centers report critical staffing shortages. Hiring takes months. Training takes weeks. Turnover happens overnight.

Patients Still Want to Call

71% of patients prefer calling over digital scheduling. Your portal isn't solving the phone problem - patients want to talk.

No-Shows: #1 Priority for 2026

MGMA named no-show reduction the top patient access concern. Manual reminder calls are impossible at scale.

HIPAA Compliance Is Complex

Different rules for voicemail, callbacks, family members. One mistake = $50K+ fine. Human error is inevitable.

Hear the AI Live Talk to Us Now
71%
Of Patients Still Prefer Calling
Despite investments in patient portals and online scheduling, the majority of patients still pick up the phone. Your digital tools aren't replacing phone calls - they're adding to staff workload.
Source: Healthcare Consumer Preference Study 2025
Enterprise-Grade Compliance

HIPAA Compliance Built Into Every Call

We don't just check a box. Our AI is designed from the ground up to meet and exceed healthcare security requirements.

Technical Safeguards

  • End-to-end encryption for all voice data (AES-256)
  • SOC 2 Type II certified infrastructure
  • Automatic session timeouts and access controls
  • Complete audit trails for every interaction
  • Data encrypted at rest and in transit

Administrative Safeguards

  • Business Associate Agreement (BAA) provided
  • Annual third-party security audits
  • Documented incident response procedures
  • Role-based access controls per practice
  • Regular compliance training for all staff
HIPAA COMPLIANT
SOC 2 TYPE II
HITRUST CSF
BAA INCLUDED
Handle Unlimited Calls

Monday 8 AM: 51 Calls in 30 Minutes

The worst case scenario for your front desk is business as usual for AI. See how it handles the Monday morning rush.

Real Scenario: Multi-Provider Practice

Monday 8:00 AM - 8:30 AM | First day back after a holiday weekend

18
Appointment Requests
12
Prescription Refills
9
Test Results Inquiries
7
Billing Questions
5
Urgent/Same-Day

With Human Staff (2 Receptionists)

  • Maximum 10-12 calls handled in 30 min
  • 39+ patients sent to voicemail
  • Average hold time: 8+ minutes
  • Urgent calls mixed with routine
  • Staff stressed, errors increase
  • Patients hang up, call competitors

With AI Phone System

  • All 51 calls answered simultaneously
  • Zero hold time, instant response
  • Urgent calls flagged and escalated
  • 18 appointments booked in EHR
  • 12 refill requests routed to pharmacy
  • Staff handles complex cases only
Hear It Live

Listen to Real Patient Calls

These are actual AI conversations handling appointment scheduling, prescription refills, and patient inquiries.

New Patient Appointment Booking

Multi-provider family practice

0:00 0:00
Calculate Your Savings

See Your Practice's ROI

Enter your numbers to see how much you could save on staffing while reducing no-shows.

Calls per day
Including benefits (~$45K/year)
Hours per day
Industry avg: 18%
Revenue per visit
Scheduled per day

Your Estimated Monthly Impact

$4,400
Phone Staff Savings
$6,480
No-Show Recovery (40% reduction)
$2,250
After-Hours Appointments
$13,130
Total Monthly Value
The Solution

AI That Handles Patient Calls Like Your Best Employee

Deploy a HIPAA-compliant AI receptionist that works 24/7, integrates with your EHR, and never calls in sick. Live in days, not months.

Intelligent Appointment Scheduling

AI checks real-time availability in your EHR, books appointments, sends confirmations, and handles rescheduling. Works 24/7 so patients book when convenient.

Prescription Refill Management

Captures all required details - medication, pharmacy, last fill date. Routes to appropriate provider for approval. Confirms with patient when ready.

Intelligent Triage & Routing

Urgent symptoms get escalated immediately. Routine calls handled by AI. Billing questions route to billing. Every call goes to the right place.

Automated Reminder Calls

Reduce no-shows by 40% with intelligent reminder calls. Patients confirm, reschedule, or cancel right on the call. Empty slots get filled automatically.

Bilingual Support (30+ Languages)

Seamlessly switches between English, Spanish, and 30+ other languages. Serve your entire patient population without hiring bilingual staff.

Deep EHR Integration

Works with Epic, Cerner, athenahealth, eClinicalWorks, and 50+ systems. Real-time appointment booking, patient lookup, and documentation.

Real Results

Healthcare Practices Seeing Results

From multi-provider practices to specialty clinics, see how AI is transforming patient communication.

Multi-Provider Practice

Family Medicine Associates

67%
Fewer Hold Complaints
$8.2K
Monthly Savings
42%
No-Show Reduction
24/7
Coverage
"We went from 3 overwhelmed receptionists to 1 focused on complex cases. Patient satisfaction scores are the highest they've ever been."
Specialty Practice

Advanced Dermatology

100%
Calls Answered
28%
More New Patients
0 sec
Hold Time
$11K
Monthly Value
"Every new patient call used to go to voicemail. Now they book immediately. We've added 15+ new patients per month just from better phone coverage."
Dental Practice

Smile Dental Group

35%
No-Show Reduction
$6.5K
Recovered Revenue
4.9
Google Rating
2 hrs
Staff Time Saved/Day
"The AI handles 80% of our calls. My front desk team finally has time to focus on patients in the office instead of being chained to the phone."
Seamless Integration

Works With Your Existing Systems

No rip-and-replace. We integrate with the EHR, scheduling, and phone systems you already use.

EHR / Practice Management

Epic Cerner athenahealth eClinicalWorks Allscripts NextGen DrChrono Practice Fusion Kareo AdvancedMD ModMed

Scheduling Systems

Zocdoc PatientPop Calendly Acuity Solutionreach Demandforce Lighthouse 360

Phone Systems

RingCentral Nextiva 8x8 Vonage Grasshopper Google Voice Traditional Landlines

Patient Communication

Klara Luma Health Relatient Weave Podium Twilio

Don't see your system? We build custom integrations at no extra cost. If it has an API, we can connect to it.

Fast Implementation

Live in 48-72 Hours

No IT projects. No lengthy implementations. We handle everything.

1

Discovery Call

30 minutes to understand your practice, your EHR, and your specific workflow requirements.

2

Custom Configuration

We configure your AI with your scheduling rules, triage protocols, and integration settings.

3

EHR Integration

Secure connection to your practice management system. Real-time appointment booking and patient lookup.

4

Go Live & Optimize

Flip the switch. Your AI starts handling calls immediately. We monitor and optimize continuously.

Ready to Transform Your Practice?

Join hundreds of healthcare practices using AI to deliver better patient experiences while reducing costs. HIPAA-compliant. BAA included. No contracts.

HIPAA Compliant BAA Provided SOC 2 Type II No Setup Fees